We were very pleased with Jenna's approachableness as we gathered initial pricing. We loved that A'Bulae did not nickel and dime us on added fees, it was one up front cost, with so many added details and features that made it worth its value and price! We were greeted at the door, by Jenna, she had put up monograms with our names, to give us an idea of how things would look on the big day, she was knowledgeable and provided ideas and advice on how to get the most out of the venue. Much more thorough than anywhere else we looked. You can tell that weddings are your business, which was why we chose to have our wedding there, it was all about the big day- and not like we were having our wedding at another business where we felt we were intruding on something else. We used the photomingle and also had Matt R as our DJ, which we could not have been happier with how everything went. The staff was wonderful to work with. Tasting event was fun! It was not the most personal set up- since it was such a large crowd, but we had a great time and were glad that we got to sample everything, and bring our parents as well. Denise and Nicole were very accommodating. The details meeting was a breeze, Denise was flexible and got back to us with our changes very quickly- they had everything thought out and made it easy for me a bride who was on the brink of loosing her mind in all the details :) Shane was wonderful! So helpful, even met with me to go over lighting, answered all my silly questions and emails and even made a change the night of the wedding and was so great to work with. Very impressed! Everyone we encountered was very responsive and helpful- usually got back to us within the hour, if not the day. The event went well, security was great, the greeters were friendly, on site staff was professional and helpful. I did not hear any complaints in this area :) Beyond impressed with Bella Gala and it's sister companies. You all know what you are doing, and I congratulate you on all your success and awards, they are well deserved!